Tour Checklist


Taking a tour? Some things to keep top of mind.

When looking at a Retirement, Assisted Living, or Memory Care Community…

  • Were you greeted promptly by front desk team and offered assistance and a refreshment?
  • As you tour the community, observe staff and resident interactions. Is the staff patient, helpful and kind? Were you greeted and welcomed by residents and staff as you toured?
  • Did you observe residents socializing with each other and/or attending activities? Ask a resident about their community experiences.
  • Was there an Activity/Life Enhancement calendar posted or is there one in the tour packet? If so, do any of the planned activities meet your or your family member’s needs?
  • Is the building clean and odor free?
  • Are the hallways, doorways and common areas conducive for safe walking?
  • Take the time to have a meal. Is the service friendly and attentive? Are the dining hours and food choices flexible? Did the staff meet your food handling expectations?
  • Take time to meet the Executive Director and other key team members.
  • How many staff members are scheduled throughout the day?
  • What is evening availability of Care Team, and the system for obtaining assistance 24-hours a day?
  • Ask about staff training and credentials. Meet the licensed nurse at the Community.
  • How many hours per day or per week is the nurse in the building?
  • Is the most recent state survey available for review?

Contact Generations Senior Living today to schedule a tour or request more information.